Service Support

• CTS International boasts its high service quality during the whole process from contract accreditation to accounting settlement and has an open mind to improve it all the time. Our professional team is responsible for improving the operation procedures and controlling the service quality by analyzing the existing problems to ensure the highest service level.
• CTS International developed operation system for air & ocean business and CRM system by itself. All electronic data on the operation information will be recorded and monitored by the systems to minimize the man-made mistakes.
• CTS International invited BVQI to do ISO quality system authentication to guarantee the ever-stopped promotion of service level through the supervision of the third party.
• The Quality Control Department of CTS International is opened for any suggestions and opinions from customers and responsible for improving its service level based on that.
• We listen to you. We try to find out what you need .We provide high quality forwarding and logistics service.
• About BVQI:
  • Since its foundation in 1828, the Bureau Veritas Group has consistently built recognized expertise, helping clients comply with standards and regulations relating to Quality, Health & Safety, Environment and Social Responsibility.
  • The Group's network of regional and local offices manages client relationship and delivers a comprehensive range of services including inspection, testing, auditing, certification, ship classification and related technical assistance, training and outsourcing. When appropriate, Bureau Veritas also provides advisory services